We provide IT Services, Digital Marketing, Training, Website Development, and Awareness solutions. Insurance-related guidance, if any, is subject to respective insurance company policies and approvals.
1. Use of Services
Our messaging and digital platforms may be used to provide:
- Service updates and notifications
- Appointment reminders
- Customer support
- Offers and promotions (with user consent)
You will receive messages only if you have provided your mobile number and consented to communications. You may opt out anytime by replying STOP or contacting us directly.
2. User Responsibilities
You agree to:
- Provide accurate contact information
- Use our website and chatbot responsibly
- Not misuse, impersonate, or attempt unauthorized access
- Not copy or reproduce any website content without written permission
- Inform us if you receive suspicious messages claiming to be from us
Violation of these terms may result in suspension or termination of services.
3. Data & Privacy
Your personal information is handled in accordance with our Privacy Policy. We may collect basic details such as name, mobile number, email, message interactions, and limited technical data for service delivery.
We do not collect sensitive data such as Aadhaar, PAN, passwords, or financial information.
Data may be shared only with telecom operators, technology partners, or government authorities when legally required (TRAI / DLT / Law Enforcement).
4. Service Availability
While we strive for uninterrupted service, we are not responsible for delays, failures, or interruptions caused by:
- Network or internet issues
- Telecom operator delays
- Hosting or technical problems
- Third-party providers
- Force majeure events
5. Limitation of Liability
PERFECT GURUKUL INSTITUTE (PGI BHARAT / PGI OF INDIA / PGI INFOTECH) shall not be liable for any indirect, incidental, or business losses arising from the use of our services or website.
All content is provided for general informational purposes and may be updated without notice.
6. Modifications
We reserve the right to modify, suspend, or discontinue any service or update these Terms at any time. Continued use of our services signifies acceptance of updated Terms.
7. Refund Policy
Refunds will be considered only if PERFECT GURUKUL INSTITUTE (PGI BHARAT / PGI OF INDIA / PGI INFOTECH) fails to deliver the agreed services.
- Approved refunds will be limited to the unused portion of services
- Once services are started or partially delivered, refunds will not be entertained
- No refunds for delays caused by third-party providers, internet outages, hosting issues, or unforeseen technical circumstances
- All refund decisions are at the sole discretion of PERFECT GURUKUL INSTITUTE (PGI BHARAT / PGI OF INDIA / PGI INFOTECH)
8. Termination
We reserve the right to suspend or terminate access to services if:
- Terms are violated
- Misuse is detected
- Payments are not completed
9. Contact Information
For any questions or service-related concerns, contact:
All services are subject to availability and company policies.
This Terms & Conditions document is designed to comply with Indian business regulations and Google RCS Business Messaging standards.