By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following basic information for legitimate business purposes:
- Name, mobile number, and email address
- Inquiry or form submission details
- Chat or message interactions and preferences
- IP address, browser, device, and basic network information
- Location details only if voluntarily shared by you
We do not knowingly collect sensitive personal data such as Aadhaar, PAN, passwords, or financial details unless specifically required for a service and shared voluntarily by you.
2. How We Use Your Information
Your information is used strictly for:
- Responding to inquiries and providing customer support
- Delivering IT, digital marketing, training, and awareness services
- Sending service updates, reminders, and important communications
- Sending offers or promotions (only with your consent)
- Improving our website, chatbot, and messaging experience
- Ensuring compliance with telecom, DLT, and Google RCS regulations
We do not sell, rent, or trade your personal data.
3. Messaging Consent & Opt-Out
By submitting your mobile number or interacting with our chatbot or forms, you consent to receive communications from PERFECT GURUKUL INSTITUTE (PGI BHARAT / PGI OF INDIA / PGI INFOTECH) via SMS, WhatsApp, RCS, Email, or Voice.
You may opt out anytime by replying STOP or by contacting us directly.
Once opted out, you will no longer receive communications unless you opt in again.
4. Data Security
We take reasonable technical and administrative measures to protect your data:
- Secure servers and restricted access
- Industry-standard security practices
- Regular reviews of our data protection processes
However, no method of internet transmission or electronic storage is 100% secure.
5. Sharing of Information
We do not share your personal information except in the following limited cases:
- Telecom operators or technology partners required for message delivery
- Regulatory authorities (such as TRAI / DLT) when legally required
- Law enforcement agencies if mandated under applicable laws
All partners are bound by confidentiality obligations.
6. Cookies & Website Tracking
Our website uses cookies and similar technologies to keep you signed in and to improve the site.
Our public website pages may also show a live chat window provided by Tawk.to (a third-party service). When it is active, Tawk.to records basic visit details so our team can help you:
- pages you view on our website, and the website or search that brought you here
- approximate location (city/country from your IP address), browser and device type
- anything you type in the chat, including your name, phone or email if you choose to share them
We use this only to answer your questions and improve our service. We never sell it. You may disable cookies through your browser settings, or simply not use the chat. Tawk.to's own privacy policy also applies: tawk.to/privacy-policy.
7. Your Rights
You have the right to:
- Request access or correction of your personal data
- Request deletion of your data (subject to legal compliance)
- Withdraw consent for communications at any time
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our services are intended for individuals above 13 years of age. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Insurance & Business Disclaimer
PERFECT GURUKUL INSTITUTE (PGI BHARAT / PGI OF INDIA / PGI INFOTECH) is not a government organization.
We provide IT Services, Digital Marketing, Training, Website Development, and Awareness solutions.
Any insurance-related guidance or services are subject to the respective insurance company’s policies and approvals.
11. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website signifies acceptance of the updated policy.
12. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
This Privacy Policy is designed to meet Indian data protection standards and Google RCS Business Messaging requirements, ensuring transparency, user consent, control, and data security.